First Glance Bahamas
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Built for your next step

Digital solutions. Built around your business.

Web design services, custom software, booking systems and AI automation, designed to help your business work better.

Book a strategy callExplore our services
  • Clear scope
  • Connected systems
  • Practical support

Not sure where to start?

Start with the goal. We’ll match the service.

I want to…

Win more customers

Start hereWebsites & e-commerceGive people a fast, credible place to find you and get in touch.Pairs well withMarketing, SEO & GEOGet found on Google and in AI answers, then grow with ads.

Take bookings and payments online

Start hereBooking & paymentsLet customers book, order and pay without calling.Pairs well withWebsites & e-commerceA website that sends people straight to booking.

Save time on repetitive work

Start hereAI agents & automationLet AI agents answer, sort and follow up for you.Pairs well withCRM & business systemsAutomate reminders, quotes and follow-ups.

Run the business on one system

Start hereCustom software & appsA tool or app built around how your team works.Pairs well withCRM & business systemsOne place for every lead, client and job.
Web design services by First Glance: the BMMRO website on a laptop and phone

Websites & e-commerce

Web design services that turn visitors into enquiries and sales.

If your site is slow, dated or hard to use on a phone, customers move on before they ever call. We design and build fast, credible websites and online stores that make it easy to find you, trust you and buy from you.

Good for

  • Service businesses and professional firms
  • Tours, rentals and hospitality
  • Online stores and product catalogues
  • Non-profits taking donations

What’s included

  • Custom design for desktop and mobile
  • Page structure and copy guidance
  • Online store and checkout where needed
  • Speed, accessibility and SEO foundations
  • Training so your team can make updates

Scoped separately: Domain and hosting, premium plugins or themes, and ongoing support plans.

Client work

BMMRO

A marine research station’s website, with stranding reports and donations, built to work on every device.

Visit bahamaswhales.org
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Booking confirmation and payment receipt on a phone

Booking & payments

Let customers book and pay online, without the back-and-forth.

Phone tag and DMs cost you bookings. We set up booking, reservation and ordering flows connected to payment gateways that work in The Bahamas, with confirmations sent automatically. Need more control? We build custom hosted payment pages and payment software that connects directly to your bank.

Good for

  • Restaurants taking orders
  • Car rentals, tours and charters
  • Clinics and appointment-based services
  • Events and ticket sales

What’s included

  • Booking, reservation or ordering system
  • Payment gateway setup with local banks and cards
  • Custom hosted payment pages and bank API integrations
  • Automatic confirmations and receipts
  • Availability, deposit and cancellation rules
  • One admin view of every booking

Scoped separately: Payment-provider and transaction fees, and any third-party booking software subscriptions.

Client work

Zen Asian Fusion

Online food ordering, payment processing and a restaurant ordering app, so customers can order and pay in a few taps.

Visit zenasian242.com
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Custom software dashboard floating above a desk

Custom software & apps

Software built around how your business actually works.

When spreadsheets, WhatsApp threads and off-the-shelf tools stop keeping up, we build the system that fits, from a small internal tool to an enterprise-grade platform, on the web or as a mobile app.

Good for

  • Replacing spreadsheets and manual tracking
  • Customer and staff portals
  • Dashboards and reporting
  • iOS and Android mobile apps

What’s included

  • Discovery and requirements mapping
  • UX design and clickable prototypes
  • Web app, portal or mobile app build
  • Integrations with the tools you already use
  • Launch, handover and documentation

Scoped separately: Cloud hosting, app store developer accounts, third-party API costs, and new features after launch.

Our product

LightWatch242

Community power outage reporting through WhatsApp and the web, with verified outage clusters on a live map.

Visit lightwatch242.com
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AI assistant conversation in a glass interface

AI agents & automation

Hand repetitive work to AI agents, with people still in control.

Answering the same questions, sorting enquiries and chasing follow-ups eats your day. We build AI agents that handle routine conversations and tasks, and hand anything sensitive or unusual to your team.

Good for

  • Answering common customer questions
  • Qualifying and routing new enquiries
  • Drafting replies, summaries and reports
  • Automating multi-step workflows

What’s included

  • A map of which tasks suit AI, and which don’t
  • An agent working from your approved information
  • Connection to your channels, such as website chat or email
  • Human handoff and review rules
  • Testing, monitoring and refinement

Scoped separately: AI model usage, messaging platform fees and ongoing monitoring plans.

How we keep it safe

  • Answers come only from information you approve.
  • Sensitive or unusual requests go to a person.
  • The agent can only take the actions you allow.
  • You can review what it said and did.
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Sales pipeline stages in layered glass

CRM & business systems

Every lead, client and job in one place you can trust.

If enquiries live in inboxes, notebooks and memory, some will slip. We set up a CRM around your sales and service process, move your existing data across and automate the follow-ups your team keeps meaning to send.

Good for

  • Businesses losing track of leads
  • Teams sharing customers and jobs
  • Quotes, invoices and follow-ups
  • Owners who want clear numbers

What’s included

  • CRM selection and setup
  • Pipelines that match your process
  • Data migration from spreadsheets or old systems
  • Automated reminders, quotes and follow-ups
  • Team training and simple reports

Scoped separately: CRM software subscriptions and per-user licences.

What changes day to day

  • Every enquiry is captured automatically.
  • Follow-ups go out on time, every time.
  • Your whole team sees the same customer history.
  • You can see your pipeline at a glance.
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Search visibility shown as a rising sculptural form

Marketing, SEO & GEO

Get found on Google, in AI answers and in people’s feeds.

Being good isn’t enough if customers can’t find you. We improve how search engines and AI assistants understand your business, and run campaigns that bring in enquiries you can measure.

Good for

  • Local businesses competing on Google
  • Launching a new product or service
  • Businesses relying on word of mouth alone
  • Brands ready to grow with social ads

What’s included

  • Technical SEO and site health
  • Google Business Profile optimisation
  • Content and structured data for AI search (GEO)
  • Google and Meta ad campaigns
  • Conversion tracking and plain-language reports

Scoped separately: Advertising spend paid to Google or Meta, and paid SEO tools.

How we work

  • No guaranteed rankings or empty promises.
  • Campaigns tied to real enquiries and sales.
  • Run by a Google Partner and Meta certified specialist.
  • Reports you can read in five minutes.
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AI or CRM automation?

Two kinds of automation. Most businesses need both.

They sound alike but solve different problems. A CRM keeps the record and runs the routine. AI helps with the conversation.

AI agents

For language and judgement calls

Reads and writes like a person: answers questions, sorts enquiries and drafts replies, even when every request is worded differently.

  • “Do you deliver to Paradise Island?”
  • Sorting a new enquiry by what the customer needs
  • Summarising a long email thread

CRM automation

For rules, records and routine

Follows the steps you define, every time: captures every lead, moves it through your pipeline and sends the right follow-up on schedule.

  • A reminder two days after a quote goes out
  • Every enquiry saved to the customer’s record
  • A weekly report of new and won deals

Every project includes

  1. 01A strategy call to understand the goal
  2. 02A written proposal with clear scope and price
  3. 03Regular check-ins while we build
  4. 04Training and handover at launch

Questions

Good questions. Straight answers.

Something else on your mind? Ask us on WhatsApp.

How much does a project cost?

Every project is quoted after a short strategy call, based on what you need. You’ll get a written proposal with the price and exactly what’s included before any work starts.

How long does it take?

It depends on the scope. Your proposal includes a timeline with clear milestones, and we check in regularly so you always know where things stand.

Which service should I start with?

Start with the goal, not the tool. Book a strategy call and we’ll recommend the first step that will make the biggest difference, even if it’s a small one.

Can you work with my existing website or systems?

Often, yes. We’ll look at what you already have and tell you honestly whether it makes sense to improve it, connect to it or replace it.

Do you offer support after launch?

Yes. We offer ongoing support, updates and improvements after launch, with a support plan scoped separately from the original build.

Do you work with businesses outside The Bahamas?

Yes. We’re based in Nassau and work remotely with businesses wherever they are, over video calls, WhatsApp and email.

Start a project

Tell us what you want your business to do better.

A sharper website, an app your customers use, a system that gives your team hours back. Tell us the goal and we’ll tell you plainly whether we can help, and what it would take.

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Prefer to reach out directly?

Based in Nassau, The Bahamas. Working with businesses wherever they are.