
Frequently asked questions
Our FAQ covers everything businesses usually ask before working with us, from getting started and payments to support after launch.
Book a short strategy call or send us a project enquiry. We’ll talk through your goals, then send a written proposal with the scope, price and timeline before any work begins.
Start with the goal, not the tool. Book a strategy call and we’ll recommend the first step that will make the biggest difference, even if it’s a small one.
We reply to every project enquiry within 24 hours. For something quick, you can also message us on WhatsApp.
Yes. We’re based in Nassau and work with businesses wherever they are, in person or online over video calls, WhatsApp and email.
Every project is quoted after a short strategy call, based on what you need. You’ll get a written proposal with the price and exactly what’s included before any work starts.
For most projects we take 50% before work begins and the remaining 50% on completion, unless your proposal sets out a different schedule. Monthly plans are billed in advance.
You do. Ownership of your website and other deliverables passes to you once all invoices are paid in full.
It depends on the scope. Your proposal includes a timeline with clear milestones, and having your content ready early is the biggest thing that keeps a project moving.
You provide the content, since you know your business best. If you’d like us to write it for you, we can, for an additional fee agreed up front.
For most websites and online stores we recommend WordPress with WooCommerce. We also work with platforms like Shopify, and build custom software when an off-the-shelf platform won’t fit.
No. We set up online stores to handle large catalogues, so you can grow your range without outgrowing your website.
Often, yes. We’ll look at what you already have and tell you honestly whether it makes sense to improve it, connect to it or replace it.
Yes. We prepare your website to meet local bank requirements for online payments, set up your payment gateway, and can build hosted payment pages or custom payment software that connects to your bank’s API.
Yes. We build booking systems for charters, ferries, clinics, rentals, home care and more, so customers can choose a time, pay and get confirmed without a phone call.
Yes. Our optional monthly care plans cover security, backups, updates and technical support, so your website stays protected. Plan pricing depends on your site and is included in your proposal.
A fast, search-friendly website is the start. From there we can help with SEO and paid ads on Google, Facebook and Instagram, as a Google Partner and Meta Business Certified team.
Yes. We build custom software and mobile apps of all sizes, plus AI assistants and automated workflows that take repetitive work off your team.
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A sharper website, an app your customers use, a system that gives your team hours back. Tell us the goal and we’ll tell you plainly whether we can help, and what it would take.
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Based in Nassau, The Bahamas. Working with businesses wherever they are.