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Websites, software, apps and AI, built in Nassau for businesses in The Bahamas, the Caribbean, North America and beyond.
Case study · Insurance
The agency has served Abaco since 1985 and needed more than a new look. We secured its hosting, built a new website and moved forms, signatures, payments and client emails online, so clients can do business with the agency from anywhere.
Abaco Insurance Agency Ltd.Marsh Harbour, Abaco · Est. 1985The brief
Abaco Insurance Agency has looked after homes, vehicles, boats and businesses in Marsh Harbour since 1985. The agency wanted a modern website, but the bigger goal was to let clients handle quotes, claims, paperwork and payments online, and to give the team systems that cut down on manual admin.
What the agency needed
We delivered all of it, starting with security.
What we did
We secured the foundations before building anything new, then layered the website, systems and marketing on top, all delivered by one team.
We worked at server level to secure the agency’s existing setup, and put a strict security deployment framework in place for everything that followed.
The website moved to a hardened VPS, with its traffic and DNS running through Cloudflare for protection and speed.
A fast, mobile-first site for home, motor, marine, business and liability cover, with claims, storm damage reporting, news and a forms library.
Physical forms became digital forms with online signatures, routed through a team directory so each one reaches the right person.
Custom software takes clients from their policy details to Fidelity’s secure hosted payment page, with a receipt emailed after payment.
CRM flows send confirmations and follow-ups and handle online signing, so the team spends less time chasing paperwork.
SEO and GEO help Google and AI assistants understand the agency, and live chat puts clients straight through to the team.
Inside the build
Digital forms & e-signatures
Quote requests, claims, storm and hurricane damage reports, complaints and payment authorisations all live online. Clients sign digitally, and every submission is routed to the right person through the team directory.
Payment portal
Custom software guides clients through confirming their policy details, then hands them to Fidelity’s secure hosted payment page to pay by card, with a receipt emailed after payment. It’s built around the agency’s own process, not a generic checkout.
The result
Quotes, claims, forms and premium payments are all online, day or night.
Signed forms arrive digitally and go straight to the right person.
CRM flows send the right email at the right time.
Hardened hosting behind Cloudflare, with SEO and GEO built in.
Everything we delivered
Security, hosting, design, custom software and marketing, delivered by one team and supported after launch.
Start a project
A sharper website, an app your customers use, a system that gives your team hours back. Tell us the goal and we’ll tell you plainly whether we can help, and what it would take.
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Based in Nassau, The Bahamas. Working with clients across the Caribbean, North America and beyond.
